Star Casualty Insurance Company
Carrier website links, underwriting access points, mapped product lines, and appetite notes in one place.
This appetite summary is only a guide. Confirm eligibility, submission requirements, restrictions, and binding authority directly with the carrier or underwriter before relying on it.
Carrier appetite summary
Star Casualty’s publicly verified producer-facing guidance is limited and is oriented primarily around agency appointment rather than a detailed published appetite guide. The company positions itself as an automobile insurer serving individuals and families and states it is dedicated to the independent agency channel. Public-facing materials indicate a Florida-centric personal auto focus, with policy forms and site content centered on Florida personal auto coverage and no verified public appetite page showing broader admitted commercial or property lines. For producers, Star highlights competitive commissions, bonus programs, online quotes, availability on major comparative raters, agent downloads, bilingual agency support, and the ability to print policy documents at the agency. Preferred business appears to be personal auto placed through independent agents, especially agencies that can produce private passenger auto volume; the prospective agent form also asks agencies to disclose their mix of private passenger auto, commercial auto, commercial packages, homeowners, and other business, suggesting Star evaluates overall agency composition and where Star fits within the agency’s customer base. No public official page was found that clearly lists restricted or declined classes, vehicle types, driver profiles, or underwriting knockouts, so those items are not verified from public sources. Geographic notes: official site language, contact details, and available policy materials point to Florida operations and Florida personal auto business; no verified public evidence was found of a broader multistate public appetite guide. Submission / appointment requirements: agencies are directed to download and fully complete the New Agency Appointment Request / Prospective Agent Form and email it to marketing@starcasualty.com; a marketing specialist will then contact the agency to schedule an appointment. The form requests agency identification details, principal contact information, website, top three personal lines carriers by production, annual premium and loss ratio, premium mix by line, and an explanation of target customers for Star. Broker / producer notes: Star’s producer agreement excerpt indicates agents are expected to write only products and classes allowed by Star’s underwriting guidelines, cannot bind coverage on false or inaccurate information or before acceptable down payment and request for coverage are received, and may not delegate authority to outside brokers/subagents, issue filings or certificates, disclose underwriting guidelines, or use Star’s name in advertising without consent. For operational underwriting questions, Star lists Agency Support / Underwriting contact at Agencysupport@starcasualty.com; for appointment and sales inquiries it lists Marketing@starcasualty.com.