Infinity Insurance Company
Carrier website links, underwriting access points, mapped product lines, and appetite notes in one place.
This appetite summary is only a guide. Confirm eligibility, submission requirements, restrictions, and binding authority directly with the carrier or underwriter before relying on it.
Carrier appetite summary
Infinity Insurance Company operates as part of Kemper’s specialty/ non‑standard auto platform. Publicly available information is marketing‑oriented and does not include a formal, line‑by‑line underwriting or appetite guide for producers; detailed rules appear to be available only inside agent/producer portals. Operationally, Infinity focuses on personal and commercial auto accounts placed and serviced through Infinity Insurance Agency, Inc. and appointed independent agents. Preferred / target business (inferred from product positioning and public FAQs) - Focus on personal and commercial auto for price‑sensitive drivers and small businesses, including drivers with foreign licenses, matricula consulars, limited or no U.S. credit history, and other non‑standard profiles. - Actively markets ability to place: (1) standard and non‑standard personal auto, (2) commercial auto for small business fleets/vehicles, and (3) small‑business general liability and property through its agency channels. - Emphasis on bilingual (English/Spanish) servicing and urban/metro risks where non‑standard auto demand is high. Restricted / declined classes (high‑level, based on market segment and corporate announcements) - Infinity/Kemper is positioned as a specialty auto writer; preferred/standard personal auto homeowners packages are **not** a target and Kemper announced a full exit from its preferred home and auto segment in 2023. Business is being non‑renewed or canceled for those preferred programs; Infinity’s non‑standard auto segment is described as continuing separately. - Coverage remains subject to each company’s underwriting qualifications, state filings, and eligibility rules; risks that fail to meet state‑specific non‑standard criteria or violate company rules (e.g., unacceptable vehicle types, drivers, usage, prior loss patterns) are declined or placed with other markets via the agency. Geographic notes - Infinity’s retail/agency marketing highlights availability in multiple states including at least AZ, CA, GA, FL, TX, PA, OR, IL, IN, NV, and CT for personal and/or commercial auto, with product availability and terms varying by state. - All personal lines and small commercial placements are explicitly subject to state availability and each insurer’s underwriting qualifications. Submission and documentation expectations (from FAQs and marketing) - Business is placed through Infinity Insurance Agency, Inc. and appointed agents. Customers and agents are directed to call for a quote; online quote flows and call‑center agents capture: name, date of birth, ZIP code, driver’s license (if available), vehicle year/make/model, how the car is used (personal vs. business), and other basic rating information. - Claims are filed via phone or online with Infinity/Kemper’s claim centers; producers should direct insureds to the appropriate claim reporting number or portal as listed on policy documents or the main site. - Coverage is issued only if the applicant meets underwriting qualifications; the agency positions itself as able to shop multiple carriers where Infinity/Kemper cannot accommodate the risk. Broker / producer notes - Infinity’s current public‑facing material is consumer‑oriented; specific producer submission rules (binding authority, required photos, verification of garaging, prior insurance proofs, etc.) appear to be housed inside secure producer/agent portals and are not accessible for external verification. - Producers writing through Kemper/Infinity should confirm up‑to‑date appetite, binding rules, and any moratoria or state‑specific restrictions directly in the applicable agent portal or with their territory manager, especially given Kemper’s ongoing portfolio changes. Because no current, official, public underwriting or appetite guide for Infinity Insurance Company or Kemper’s Infinity specialty auto segment is published on open webpages, this summary is limited to what can be inferred from consumer‑facing materials and high‑level corporate announcements. For operational underwriting decisions, rely on the latest rules posted in the Kemper/Infinity agent systems rather than this high‑level public summary.