First American
Carrier website links, underwriting access points, mapped product lines, and appetite notes in one place.
This appetite summary is only a guide. Confirm eligibility, submission requirements, restrictions, and binding authority directly with the carrier or underwriter before relying on it.
Carrier appetite summary
First American Property & Casualty Insurance Company has exited new personal lines property business. As of the current published guidance, First American Property & Casualty has **stopped writing new personal lines insurance policies**, including new homeowners business, and is servicing only existing in‑force policies. Preferred business: - No active appetite for new homeowners or other personal lines property risks. Any prior preferred‑risk descriptions are effectively obsolete for new business placement. Restricted/declined classes: - All new personal lines (homeowners and related personal property coverages) are effectively declined; carrier materials state that they are no longer writing new personal lines policies. Geographic notes: - No state‑specific appetite is provided because there is no new personal lines underwriting activity. Existing policies remain in force subject to normal policy and regulatory requirements; servicing and claims support continue from the Santa Ana, CA service center. Submission and producer instructions: - Retail agents and brokers should **not submit new homeowners or other personal lines applications** to First American Property & Casualty; these will not be underwritten. - Current guidance directs customers with in‑force policies to contact the company **only for claims and policy service**, via the dedicated claims phone line and email addresses; no new business submission channels are advertised. - Title insurance, title agency, and related services remain an active First American business, with separate underwriting resources (e.g., the First American Underwriting Library for title agents). Those resources pertain to **title insurance underwriting**, not homeowners or personal lines property. Operational note for brokers: - Treat First American Property & Casualty as a **closed book for new homeowners business** and focus its use solely for servicing existing policies and claims. - For any residual questions on personal lines status, confirm with your marketing/agency contact or the claims/service contacts on the Property & Casualty page, but do not position First American as an available homeowners market going forward.