Chubb

Carrier appetite summary

Operational summary based on currently published Chubb materials for the U.S. market as of early 2026. Always defer to state filings, current appetite tools, and underwriter direction. GENERAL / COMMERCIAL PACKAGE & PROPERTY (incl. Umbrella, WC in package) - Appetite & targets - Broad middle-market and small commercial appetite accessible via the Chubb Commercial Marketplace / Mid‑Market Appetite Web App and the Small Business Appetite Guide. - Target accounts generally revenue under ~USD 750M for middle market; smaller Main Street classes for small business. - Strong focus on better-than-average loss experience, professional management, and willingness to implement risk control recommendations. - Core industries called out as appetite: manufacturing & processing, wholesale, real estate, professional services, healthcare, life sciences, food, technology, media & entertainment, energy, and other services; written mono-line or in package form (Masterkey or BOP) depending on size. - Preferred characteristics (Property / Package / Umbrella / GL / WC) - Stable operations with 3+ years in business, positive financials, and favorable loss history. - Good quality, well maintained construction and protection (sprinklers where appropriate, updated electrical/plumbing/roof, adherence to local building codes). - Robust safety culture: documented safety programs, formal training, and active loss control, especially for WC and premises-heavy risks. - For workers comp and umbrella: low to moderate hazard operations, controlled auto exposure, and clean WC experience mod (generally <1.10 is preferred; stricter by class and state). - Accounts willing to consolidate lines with Chubb (property, GL, auto, umbrella, WC) are strongly preferred in both Masterkey and small commercial BOP programs. - Restricted / declined business (general) - Higher hazard and severity‑prone classes (heavy contracting, habitational with poor protection, distressed frame property in CAT zones, high‑hazard products, tough WC classes) are often limited or ineligible in the small business/BOP guide and may require specialized Chubb units or are declined outright. - Risks not meeting Chubb’s risk control or underwriting standards in CAT‑exposed property zones (wind, quake, wildfire) may see strict terms, reduced limits, or declinations. - Very poor loss history, frequency‑severe WC, or unsupported monoline WC or umbrella with adverse auto exposure are generally outside standard appetite. - Geographic notes - Nationwide U.S. footprint; specific appetite, deductibles, and capacity vary by state and cat‑exposed region. - Middle-market web app and Commercial Marketplace portal are the primary sources to confirm current appetite by state/industry and to see where Chubb is expanding or tightening (particularly in CAT‑heavy states). - Submission & broker expectations (commercial) - Agents and brokers are directed to use the Commercial Marketplace site and the Mid‑Market Web App for appetite checks and to access marketing and product resources before submitting. - Small Business appetite grid identifies for each SIC whether BOP, WC, umbrella, auto, and various specialty products are Preferred, Eligible, Limited Eligibility, or Ineligible; use this to screen and place business accordingly. - Typical complete submission expected: fully completed ACORDs and Chubb supplements, 3–5 years of currently valued loss runs, exposure details (payroll, sales, locations, driver lists, building info), and narrative on operations and risk controls. - Chubb emphasizes underwriting discipline; underwriters are empowered to adjust terms or decline when risk characteristics are outside appetite even if nominally eligible. WORKERS COMPENSATION - Appetite & targets - Offered as part of Chubb’s middle market and small business platforms for a wide range of mainstream classes where loss experience is acceptable. - Best fits: stable payroll, formal safety programs, light‑to‑moderate hazard operations (office, many professional services, light manufacturing, wholesalers, some service industries), and experience mods at or below industry average. - Restricted / declined WC - Heavier hazard classes (e.g., certain contracting, high‑severity manufacturing, very large fleets) often not written in the small business BOP grid or are classified as limited eligibility; some classes are shown as WC ineligible in the appetite guide. - WC may be unavailable for certain high‑risk classes and in certain states, or only available with large deductibles or loss‑sensitive programs depending on size/logistics. - Submission - For WC, expect requirement for current experience mod worksheet (if applicable), 3 years loss runs, detailed classification of employees, and description of safety programs. In agribusiness and specialty programs, completion of supplemental underwriting and WC sections is mandatory. COMMERCIAL PROPERTY (standalone or in package) - Appetite & targets - Middle‑market property including manufacturing, wholesale, real estate portfolios, and other commercial occupancies that meet construction, protection, and CAT standards. - Chubb emphasizes engineered risk assessment, high‑quality construction, and a long‑term partnership approach; multiline accounts are favored. - Restricted / declined - Marginal construction, lack of adequate fire protection, poor maintenance, or repeated large losses can push a risk outside appetite or lead to reduced limits, higher deductibles, and significant risk‑control requirements. - In high‑CAT areas (hurricane, flood, quake, wildfire), expect strict guidelines for eligibility, minimum deductibles, and mitigation requirements. COMMERCIAL UMBRELLA / EXCESS (incl. Chubb Express Umbrella) - Appetite & targets - Chubb Express is a streamlined umbrella facility for smaller, lower‑hazard accounts that meet specific underlying carrier, limit, class, and loss‑history criteria. - Best risks: non‑hazardous products, limited or moderate vehicle exposure, good underlying limits with acceptable carriers, and clean loss history. - Restricted / declined - High‑hazard products, heavy auto/fleet exposure, unsatisfactory underlying carriers or limits, or poor loss experience typically disqualify accounts from Chubb Express and may be declined by standard umbrella units as well. - Producer instructions - Producers must confirm the account meets Chubb Express umbrella underwriting guidelines (class eligibility, underlying limits, driver criteria, loss runs) before submitting and use the Chubb‑supplied applications and rating/indication process. COMMERCIAL PACKAGE POLICY (Masterkey & BOP) - Appetite & targets - Masterkey: modular middle‑market package bundling property, GL, inland marine, equipment breakdown, employee benefits liability, crime, and non‑owned auto for mid‑sized insureds, often with multi‑location and international exposures. - BOP / Small Business: targeted at smaller insureds with qualifying SICs as per the Small Business Appetite Guide; many classes are explicitly marked Preferred where Chubb seeks growth. - Broker guidance - Use the appetite grid by SIC to determine if the class is Preferred, Eligible, Limited, or Ineligible for BOP, WC, umbrella, auto and key specialty lines; avoid submitting clearly ineligible classes into the BOP platform. PERSONAL LINES – HOME (HIGH NET WORTH) - Appetite & targets - High‑net‑worth homeowners, often with higher replacement cost values and complex exposures; emphasis on comprehensive coverage, risk consulting (home appraisals, HomeScan, wildfire risk services), and superior claim service. - Ideal clients: well‑maintained, well‑protected primary and secondary homes, high‑value contents, and willingness to follow risk‑mitigation recommendations. - Restricted / declined - Appetite in certain CAT‑challenged states (e.g., certain wildfire or coastal regions) is constrained and subject to strict underwriting; homes with substandard roofs (e.g., poorly maintained wood shake) or inadequate mitigation can be surcharged, restricted, or declined. - Underwriters may insist on adequate replacement cost valuations; if client will not accept required limit levels, they may be directed to place coverage elsewhere. - Submission & broker notes - Submissions are typically via appointed high‑net‑worth agents; expect requirement for detailed home characteristics, prior insurance, valuation data, and any inspection reports. - Chubb’s personal risk services team often conducts on‑site visits for larger or more complex properties; coverage and conditions may hinge on completing recommended improvements. PERSONAL LINES – BOAT / WATERCRAFT - Appetite & targets - Recreational marine program targeting well‑maintained boats and yachts, generally up to a defined size/speed and age, with experienced owners and quality maintenance. - Typical appetite parameters include: no minimum value for entry, preferred vessels less than approximately 40 years old, prior ownership/operating experience (often 3+ years) in comparable size/type, and speed limits (e.g., not exceeding performance thresholds like ~65 mph). - Restricted / declined - Very old vessels beyond the acceptable age thresholds without recent favorable surveys; high‑performance or racing craft exceeding speed/horsepower appetite; and owners without sufficient comparable experience. - Certain large or older vessels may require recent condition and valuation surveys (often within the last three years) and may be declined if recommendations are not addressed. - Submission & broker notes - For many accounts, a completed watercraft application plus hull, engine, and navigation details are required; larger or older boats often need a marine survey by an accredited surveyor. - Producers should be prepared to provide prior insurance history, operator experience, and details on mooring, navigation territory, and lay‑up/haul‑out practices. ADMIN & BROKER EXPECTATIONS - Access to appetite & tools - Commercial and small‑business appetite is managed dynamically through the Commercial Marketplace and Mid‑Market Appetite Web App; producers are expected to consult these tools for current class/geography appetite before marketing or submitting. - Small Business Appetite Guide PDFs are periodically updated; always verify the effective date and cross‑check with the online marketplace. - General expectations - Chubb maintains strict underwriting discipline; even appetible classes are subject to individual account underwriting, engineering, and pricing adequacy. - Brokers should provide complete, organized submissions up front; incomplete apps, missing loss runs, or unclear operations delay or jeopardize terms. - For risks outside posted appetite but with compelling attributes, brokers are encouraged to discuss with underwriters prior to formal submission to avoid unnecessary declinations.

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