Insights Shaping the Future of Insurance
Original research, industry analysis, and data-driven reports on AI adoption, automation trends, and the evolving insurance technology landscape.
2026 State of Insurance AI Report
Our comprehensive annual survey of 500+ insurance agencies reveals how AI adoption is transforming operations, where agencies are seeing the biggest ROI, and what separates leaders from laggards.
- 73% of agencies now use AI in some capacity
- Top use cases: document processing, customer service, quoting
- Average 40% time savings on administrative tasks
Latest Research
Data-driven insights to inform your strategy
The ROI of AI Receptionists in Independent Agencies
Analysis of 150 agencies shows AI call handling reduces missed calls by 95% and captures 3x more after-hours leads.
Read PaperACORD Form Processing: Manual vs. Automated
Head-to-head comparison reveals AI automation reduces form completion time from 12 minutes to under 90 seconds.
Read StudyAgency Technology Adoption Benchmarks
How does your tech stack compare? Benchmarks across agency sizes for AMS usage, automation, and digital tools.
View BenchmarksHow Regional Agency Cut Processing Time by 60%
Deep dive into how a 50-person agency implemented end-to-end automation across their quoting workflow.
Read Case StudyThe Rise of AI-Assisted Claims Processing
FNOL automation is gaining traction. We analyze adoption rates, carrier acceptance, and implementation patterns.
Read AnalysisWhat Insurance Customers Want from Digital Experiences
Survey of 2,000 policyholders reveals expectations for self-service, response times, and communication channels.
View ResultsStay Informed
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